Hathaway Analytics
Lucy Hathaway · Independent consultant

Digital change,
made workable.

Business analysis, product ownership and digital transformation for organisations with complex people, systems and ambitions.

Let's discuss your project
01 / About

A bridge between ideas, people and delivery.

I turn complex needs into clear decisions and practical products.

I'm Lucy, an independent business analyst and product consultant. I work with teams to understand what people need, make sense of complicated processes and systems, and shape digital services that work in the real world.

My experience spans universities, museums and public services: from discovery and service design through requirements, prioritisation, delivery and launch. I am comfortable working with stakeholders at every level and with the detail needed to move a project forward.

02 / Expertise

The work I do.

01

Digital transformation

Connecting strategy, processes, technology and people to create a clear route from today's challenges to a better service.

02

Business analysis

Discovery, process mapping, requirements, stakeholder workshops and the detail that helps teams build the right thing.

03

Product ownership

Turning needs into priorities, shaping backlogs and working closely with design and delivery teams through iterative releases.

04

Drupal web platforms

Content models, migrations, governance and accessible web experiences for large, multi-site organisations.

05

Museums & collections

Online collections, MuseumPlus collections management and the digital journeys that help audiences discover cultural content.

06

Higher education systems

Student journeys, admissions, CRM and institutional change across complex university environments.

DrupalMuseumPlusOnline collectionsEllucian BannerMicrosoft Dynamics 365SITSArcGIS
03 / Clients

Organisations I've worked with.

Selected universities and education organisations from my consultancy and project work.

University of OxfordUniversity of Oxford
University of BathUniversity of Bath
University of East LondonUniversity of East London
University of KentUniversity of Kent
Canterbury Christ Church UniversityCanterbury Christ Church University
Arden UniversityArden University
University of PortsmouthUniversity of Portsmouth
BIMM Music InstituteBIMM Music Institute
04 / Contact

Let's make your next project work.

Have a project opportunity, a challenge to untangle or a team that needs experienced analysis and product support? I'd love to hear from you.